1. The House Collective Mooncakes are redeemable at Level 6, The Upper House, Pacific Place, 88 Queensway.
  2. Redemption period is 9am to 12pm, 5pm to 10pm, Monday to Friday, from 16 August 2021 until 21 September 2021. Redemption is not accepted after this period.
  3. Purchases are non-refundable, cannot be exchanged for cash or cash coupons.
  4. Please allow three working days to process your order. For bulk purchase, the hotel reserves the right to extend the number of working days to process your order.
  5. For enquiries, please contact +852 2918 1838 or shop@upperhouse.com.
  6. In case of any dispute, The Upper House and Swire Hotels reserves the right to final decision on the associated Terms & Conditions.